FAQ
How do I order balloon tassels?
You can order through our stockist Balloonatics or you can email us with your order request.
How many days in advance do I need to place my order?
We require 5 business days for an order. For rush orders, a fee will be charged accordingly.
How long do the balloons last?
For 3' balloons, they can last up to 1 month depending on handling and environment. For 11'' - 17'' balloons, they can last up to 3+ days, again depending on handling and environment.
Can I reuse the tassel tails/garlands?
Yes! We encourage our clients to reuse our tassel tails/garlands as often as they can. If they are in decent shape after your event, give it a good shake and fluff it up to reuse with another balloon or hang indoors for some added fun to any room!
What colours do you have?
We have 32 colours and counting. We are always on the lookout for eye-catching colours to add to our colour collection.
If I want a colour not listed, can I request it?
We will do our best to find this colour for you!
How many colours can I have on a single tail or garland?
You can have as many colours as you would like. As our tails and garlands are a set number, we usually recommend 2-5 colours (depending on the length) to allow for repetition in the pattern.
Do the colours fade?
We use premium quality recycled tissue and brilliant mylar sheets. Colours should last for quite a long time. However, we recommend to keep your tassels out of direct sunlight.